Help CenterPlease note that cryptocurrency values may fluctuate during the payment process due to market conditions and blockchain network activity. As a result, the final received amount may occasionally be slightly lower than the required purchase amount.
To help avoid delays in processing or challenge activation, we recommend sending approximately 1–2% extra when making crypto payments to help cover potential fluctuations or network-related differences.
Please note that these fluctuations are outside of our control.
If your challenge is currently pending payment and you already have existing credits available in your wallet, any remaining balance may be covered automatically using your available credits.
I Have Credits and Need to Activate My Inactive Challenge
If your challenge is currently inactive due to a pending payment balance, any available credits in your wallet can be used to cover the remaining amount required for activation.
If your challenge remains inactive after receiving credits, please contact our support team for further assistance.