Help CenterVerifying your account is a quick step that helps keep our trader-first platform secure. Follow these simple guidelines to complete your KYC smoothly and stay focused on what matters most — your trading performance.
Prepare Your ID
Before starting, make sure you have a valid government-issued ID physically with you.
** If a document is cracked, torn, damaged, or difficult to read, it may fail verification. For best results, upload a high-quality image of an undamaged document so the system can process your verification successfully.**
Accepted documents include:
- Passport
- National ID card
- Driving licence
- Residence permit
You may be asked to hold your document during the verification process to confirm your identity in real time.
Verify With Your Own Document
Your account must be verified using your own identification document.
Using another person’s ID will result in a failed verification and may lead to account restrictions. This helps maintain a fair and secure environment for every trader on the platform.
Check Your Document Validity
Make sure your ID meets these requirements:
- Not expired
- Valid for at least one more month
- Clear and fully visible
- No cropped edges or blurred details
Submitting a clear and valid document helps speed up the verification process.
Use Good Lighting
During verification, you may complete a liveness check or take photos of your document.
For best results:
- Use a well-lit environment
- Ensure your face and document are clearly visible
Good lighting helps the system verify you faster.
One Trader, One Account
To protect the integrity of the platform, each trader may only have one account.
Creating multiple accounts may lead to verification issues or account restrictions. This is part of our AML/KYC compliance procedures.
Meet the Age Requirement
You must be 18 years or older to create and verify an account.